Complaints

The Parish Council provides many services to community groups, sports teams, companies and individuals. We try to get our service delivery right every time, but there are occasions when users of our services maybe dissatisfied with our performance, for any number of reasons.

The Council has put in place a Complaints Policy. It is hoped that most complaints can be resolved quickly and effectively through an informal complaint. On occasions though users of our services may feel that the informal process has not resolved the complaint, or that the matter is too serious to be handled informally. In these cases there is a formal complaints process.

For full information on making a complaint please read our Complaints Policy.

Click here for the Parish Council’s Complaints Policy